Pass Guarantee

Buy with Confidence with Our Industry-Best Pass Guarantee


Here at, we stand behind our products 100%. That is why all of our individual study packages are backed by our pass-guarantee policy. Your purchase is completely risk-free: if you do not pass your exam within the first three attempts, you get your money back. Period.

In the unlikely event that you fail your ISEB Foundation, ISEB Intermediate, ISEB Practitioner, ISTQB Foundation / CTFL, or ISTQB Advanced exam after studying with our training course, you are eligible for a full refund of the training package’s purchase price.  Please note that if you purchased a product bundle, the refund amount will encompass only the portion of the bundled product applicable to the failed exam (for example, if you purchased the ISEB Foundation & Intermediate bundle for £195 and you failed the Intermediate exam, you will be entitled to a refund of £97.50).  Also note that this policy does not apply to corporate licenses.

Any individual requesting a refund must provide a copy of the official results sheet for each failed exam attempt, which can be faxed or emailed to Other than this simple requirement, our guarantee is “no questions asked.”

We are able to offer this best-in-class guarantee because we know our products are top-notch. Our track record has been consistently excellent over the past 8 years. We are proud to say that we have a 99.4% pass rate since our company’s inception in 2002.

So go ahead, give us a try. You will be glad you did!